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Smart Lock Guide

Need help figuring out how to use your smart lock? You've come to the right place.

Kwikset 5 Button Lock Front Kwikset 5 Button Lock Back
Kwikset 10 Button Lock Front Kwikset 10 Button Lock Back
How do I lock my door without a key?

Press the button with the lock symbol and the door will automatically lock.

How do I unlock my door with my door code?

Simply press the numeric buttons that correspond with your door code and the lock will unlock.

If you forgot your door code click here to learn how to obtain it.

How do I know if the lock batteries are low and need to be replaced?

The status LED on the back of the lock will flash red.

If your lock batteries need to be replaced, contact your community management and they'll replace the batteries free of charge.

How do I change the batteries?

If your lock batteries need to be replaced, contact your community management and they'll replace the batteries free of charge.

If you'd prefer to do it yourself, here are the steps:

  1. On the back of the lock, unscrew the side and bottom screws.
  2. Remove the cover.
  3. Remove the battery holder.
  4. Replace the old batteries with 4 new AA batteries.
  5. Replace the cover and screws.
Kwikset Touchscreen Lock Front Kwikset Touchscreen Lock Back
How do I activate the touchscreen?

Press your hand or fingers against the screen as if to cover it.

How do I lock my door without a key?

Activate the screen and touch the lock icon.

How do I unlock my door with my door code?

Activate the screen and touch the numbers that correspond with your door code.

If you forgot your door code click here to learn how to obtain it.

How do I know if the lock batteries are low and need to be replaced?

The status LED on the back of the lock will flash red.

If your lock batteries need to be replaced, contact your community management and they'll replace the batteries free of charge.

How do I change the batteries?

If your lock batteries need to be replaced, contact your community management and they'll replace the batteries free of charge.

If you'd prefer to do it yourself, here are the steps:

  1. On the back of the lock, unscrew the side and bottom screws.
  2. Remove the cover.
  3. Remove the battery holder.
  4. Replace the old batteries with 4 new AA batteries.
  5. Replace the cover and screws.
  6. Contact Dwelo to resync your door code to the lock.
Schlage Touchscreen Lock Front Schlage Touchscreen Lock Back
How do I lock my door without a key?

Press the "SCHLAGE" logo at the top of the lock screen and the door will automatically lock.

How do I unlock my door with my door code?
  1. Press the "SCHLAGE" logo at the top of the lock screen to wake up the lock.
  2. Press the numbers that correspond with your door code and the door will automatically unlock.

If you forgot your door code click here to learn how to obtain it.

How do I know if the lock batteries are low and need to be replaced?

After entering your door code to unlock the lock, you’ll see a yellow dot flashing and there will be a delay before unlock. In addition, the Schlage button on the back of the lock will flash red.

If the battery is critically low, three red “X”s will flash when the "SCHLAGE" logo on the front of the lock is pressed.

If your lock batteries need to be replaced, contact your community management and they'll replace the batteries free of charge.

How do I change the batteries?

If your lock batteries need to be replaced, contact your community management and they'll replace the batteries free of charge.

If you'd prefer to do it yourself, here are the steps:

  1. On the back of the lock, remove the top cover.
  2. Unsnap the battery connector.
  3. Remove the battery tray.
  4. Replace the old batteries with 4 new AA batteries.
  5. Replace the battery tray with the batteries facing the door.
  6. Snap the battery connector to the tray.
  7. Replace the cover.
Yale Touchscreen Lock Front Yale Touchscreen Lock Back
How do I activate the touchscreen?

Press your hand or fingers against the screen as if to cover it.

How do I lock my door without a key?

Activate the screen of an unlocked door and it will automatically lock.

How do I unlock my door with my door code?
  1. Activate the touchscreen.
  2. Touch the numbers that correspond with your door code.
  3. Press star (*).

If you forgot your door code click here to learn how to obtain it.

How do I know if the lock batteries are low and need to be replaced?

A battery symbol located at the bottom of the front screen will flash red.

If your lock batteries need to be replaced, contact your community management and they'll replace the batteries free of charge.

How do I change the batteries?

If your lock batteries need to be replaced, contact your community management and they'll replace the batteries free of charge.

If you'd prefer to do it yourself, here are the steps:

  1. On the back of the lock, unscrew the top screws.
  2. Remove the black cover.
  3. Replace the old batteries with 4 new AA batteries.
  4. Replace the cover and screws.

Don’t see what you're looking for?

Fill out the form below and we’ll take care of you right away. Or call us at 415.582.6701.